My Construction Mall (MyCM) - Return Policy

At My Construction Mall, we strive to ensure that our products reach you safely and on time. Please review our return policy below:

1. General Policy

We currently do not accept returns for products. Our focus is on delivering items securely and promptly to your location. For any queries or concerns, please reach out to us using the contact details provided in the "Reach out to Us" section (or our general contact information).

2. Damaged Products

In the unfortunate event that you receive damaged products, please contact us within 24 hours of delivery. You will need to provide images of the damaged items. Upon review, we will work to resolve the issue promptly.

3. Products Not Meeting Expectations

We understand that sometimes products may not fully meet your expectations. In such cases, please contact us directly. We will evaluate your request on a case-by-case basis to determine if we can offer a return at your location. This service, if offered, will be subject to an additional charge.

4. Return Charges (If Applicable)

If a return is offered for products that did not meet expectations, a nominal cost will be applied. This cost covers the expense of picking up the product from your doorstep and delivering it back to us. The exact cost will be clearly communicated to you before the return process is initiated.

Note: This return policy is subject to change. We recommend reviewing our latest Terms and Conditions for the most up-to-date information.